Privacy policy

 

Last Updated: March 6, 2026

At Egimaster, we are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from www.egimaster.com (the "Site").

Our store is powered by Shopify. By using our Services, you acknowledge the collection and use of your information as described in this policy, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Personal Information We Collect

We collect information that identifies or can be reasonably linked to you, including:

  • Contact Details: Name, shipping address, billing address, phone number, and email address.
  • Financial Information: Payment card details and transaction information. All payments are processed securely via encrypted SSL connections through Shopify and our payment partners.
  • Account Information: Username, password, and shopping preferences.
  • Technical Information: IP address, device type, browser information, and usage data collected via cookies and similar tracking technologies.

2. How We Use Your Personal Information

We use your information to provide and improve our Services, specifically for:

  • Order Fulfillment: Processing payments, managing shipping, and facilitating returns/exchanges.
  • Customer Communication: Providing support and sending order updates.
  • Marketing: Sending promotional offers (only with your explicit opt-in consent).
  • Security: Detecting and preventing fraudulent activity.

3. Disclosure of Personal Information

We share your personal information with third parties only to help us use your information as described above:

  • Shopify: To power our online store.
  • Service Providers: Including shipping carriers (e.g., Canada Post, UPS) and payment processors.
  • No Sale of Data: Egimaster does not sell, rent, or lease your personal information to third parties for their own marketing purposes.

4. Your Rights and Security

As a resident of Canada, you have the right to access and correct the personal information we hold about you, as well as the right to withdraw consent for marketing at any time. We implement industry-standard SSL encryption and safeguards to protect your data.

5. International Data Transfers

Your personal information may be transferred to, stored, and processed outside of Canada (including in the United States). While outside of Canada, it is subject to the laws of that jurisdiction. We ensure our service providers offer a comparable level of protection through contractual agreements.

6. Contact Our Privacy Officer

If you have questions about our privacy practices or wish to exercise your rights, please contact our designated Privacy Officer:

Attention: Egimaster Privacy Officer
Email: info@egimaster.com
Address: 2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada